An Agent

Prohibited items include matches, lighters, e-cigarettes, power banks, corrosive liquids and vaping pens.

If the airline misplaces your luggage, kindly proceed to the SATS Lost and Found counter for assistance. A Property Irregularity Report will be issued with our contact number stamped on the report ...

For all baggage-related enquiries including those regarding items left on board aircraft, please proceed to the Lost and Found counter at the Baggage Claim area for assistance. You may also contact...

Airlines have 90 days to find and reunite lost luggage with the owner. If the luggage cannot be located, a lost baggage claim is paid out to the passenger. Any luggage that remains unclaimed after ...

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airline...

The input voltage of charger varies by country and region, and the warranty is based on the assumption of "local purchase and local use". We recommend following the instruction manuals and prints w...

Handling an incorrect payment amount can be delicate, depending on whether the error is in your favor, the customer's, or the company's. Here’s a step-by-step guide to address it professionally and...

Your general enquiry entry point serves as the initial contact for individuals seeking information or assistance. It acts as a gateway through which queries can be directed to the appropriate depar...

Your inquiry can be addressed and handled here. We are more than willing to assist you with any questions or concerns you may have. Please feel free to share the details of your enquiry, and we wil...

The official period for the Treasure Hunt 2022 program begins on March 7, 2022, and will continue until December 31, 2022. During this time, participants will be able to immerse themselves in vario...