A step-by-step guide to change your email, mobile number, and address on an e-commerce website typically involves a series of user actions within your account settings. Here's a generic guide that can be applied to most e-commerce platforms:
### Changing Email:
1. **Log In**:
- Go to the e-commerce website.
- Click on the 'Log In' or 'Sign In' button.
- Enter your current email and password to access your account.
2. **Access Account Settings**:
- Navigate to your account dashboard.
- Look for 'Account Settings' or 'Profile', or it may be under a section like 'My Account'.
3. **Change Email**:
- Locate the 'Email' or 'Email Address' section.
- Click on an 'Edit', 'Change', or 'Update' button next to your current email.
4. **Verify Identity** (if required):
- You may be prompted to enter your password or to perform a 2-factor authentication for security purposes.
5. **Update Email**:
- Enter your new email address in the provided field.
- Confirm your new email address if prompted.
6. **Save Changes**:
- Look for a 'Save', 'Confirm', or 'Update' button to save your new email address.
7. **Confirm Email Update**:
- Check your new email inbox for a verification link or code from the e-commerce website.
- Click the link or enter the code to confirm that you own the new email address.
### Changing Mobile Number:
1. **Access Profile**:
- While logged in, return to your 'Account Settings' or profile page.
2. **Edit Mobile Number**:
- Find the section labeled 'Mobile', 'Mobile Number', or 'Phone Number'.
- Click on 'Edit', 'Change', or 'Update' next to your current number.
3. **Verify Identity** (if required):
- Re-enter your password or follow any additional security steps as directed.
4. **Update Mobile**:
- Type in your new mobile number.
- You may need to select your country code from a dropdown menu.
5. **Save Changes**:
- Save your new number with the relevant button.
6. **Mobile Verification**:
- You may receive a text message with a verification code.
- Enter the code as instructed to verify your new number.
### Changing Address:
1. **Navigate to Address Book**:
- In your account settings, look for 'Address Book', 'Addresses', 'Shipping Address' or similar.
2. **Change Address**:
- If you want to add a new address, look for an 'Add New Address' or '+' button.
- If updating an existing address, find the address you wish to edit, then click on 'Edit' or 'Update'.
3. **Edit Address Details**:
- Enter your new address details, which usually include street address, city, state, zip code, and country.
4. **Save Address**:
- Click 'Save', 'Confirm', or 'Update Address' to save the new details.
5. **Set as Primary** (if required):
- If this should be your new primary shipping or billing address, you might need to tick a box that says 'Set as primary address'.
6. **Confirm Changes**:
- Some websites may send a confirmation of address change to your email.
Please note that the exact terminology and layout can vary from website to website. If you encounter any difficulties or specific site-related steps, it's recommended to consult the site's help center or customer support.
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