What happens if the airline loses my luggage?

If the airline misplaces your luggage, kindly proceed to the SATS Lost and Found counter for assistance. A Property Irregularity Report will be issued with our contact number stamped on the report slip. For total loss of bags, you need to fill up a Baggage Claim form and submit to the airlines through the SATS Lost and Found counter at T1/T2/T3/T4.